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OTULA

First visit

What will happen, how long it takes and what not to do before you come.

What happens at the consultation

The consultation takes 45 minutes and costs 150 zł. The fee is credited towards your first treatment if it happens within 30 days.

We start with a conversation: what worries you, what you do at home, what you have tried and what worked. Then we look at the skin under a camera at several magnifications — hydration, sebum, vessels, pigmentation, barrier condition.

At the end we set priorities. Nothing can be worked on all at once, and it is fairer to say so now than after your third visit.

  • A health and skincare interview
  • Camera analysis at several magnifications
  • Priorities for the next three months
  • A written plan for home and studio care

How to prepare

  • Come without makeup, or leave 10 minutes to remove it — we will do it together.
  • No exfoliating treatments for 3 days before the visit.
  • Photograph the labels of the products you use. Names are hard to recall from memory.
  • Write down the medications and supplements you take, seasonal ones included.
  • If you have blood work from the past year, bring it.

Arrive a few minutes early. The first visit starts with tea, not with a form.

What you leave with

You leave with a plan in writing. Not with a bag of products, and not with a promise that we will "see in a month".

The plan contains: home care laid out for morning and evening, a list of treatments in the order that makes sense, the expected total cost and a realistic timeline. If any step needs a dermatologist, that is written down plainly.

Buying products is not a condition of anything. If what you have at home works, we leave it alone.

Cancelling and rescheduling

You can change or cancel the appointment yourself — the link is in your booking confirmation. Please cancel at least 24 hours ahead so the slot can go to someone on the waiting list.

Arriving up to 15 minutes late means a shortened treatment, because there is usually someone booked after you. Beyond 15 minutes we have to reschedule.

The deposit and cancellation rules in force at the studio are set out in the terms — if anything is unclear, write before booking rather than after.

Book online

Live availability, instant confirmation, an SMS reminder. Open around the clock.

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Message or call

We answer during studio hours, usually within the hour.

We reply: 10:00 — 19:00

Not sure what to choose?

Leave an inquiry and we will suggest a treatment. If you are unsure, start with the 150 zł consultation — the fee returns in your first treatment.

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